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Processing Times.

All systems operational
Last checked: just now
Instant – 30 min
Crypto Deposits
1–3 business days
Bank Deposits
30 min – 4 hrs
Crypto Withdrawals
1–5 business days
Bank Withdrawals

Deposit Processing Times

Crypto (USDT, USDC, BTC, ETH…)

Depends on blockchain confirmations

Instant – 30 min

NowPayments (Crypto Gateway)

Automatic confirmation once on-chain

1 – 60 min

Bank Wire (SWIFT / SEPA)

International wires may take longer

1 – 3 business days

Debit / Credit Card

Subject to card provider approval

Instant

Manual / Admin Deposit

Reviewed by our operations team

30 min – 24 hours

Withdrawal Processing Times

Crypto (USDT, USDC, BTC, ETH…)

Manual review for large amounts

30 min – 4 hours

Bank Wire (SWIFT)

Depends on recipient bank

1 – 5 business days

SEPA Transfer

EU banks only

1 – 2 business days

Manual Withdrawal

Subject to compliance review

24 – 72 hours
Fast (under 1 hour)
Medium (up to 3 days)
Slow (3–5 business days)

Tips to Speed Up Your Transaction

Complete full KYC (Tier 3) to avoid additional verification holds.
Use crypto deposits for the fastest funding — confirmed in minutes.
Submit withdrawals during business hours for faster compliance review.
Ensure your withdrawal address is whitelisted in account settings.
For bank wires, include the correct reference code provided at checkout.
Contact live support if your transaction has been pending beyond the stated window.

Holiday Schedule

Crypto Withdrawals — 24/7

Crypto withdrawals are processed around the clock including weekends and public holidays — blockchain never sleeps.

Bank Wires — Weekdays Only

SWIFT and SEPA bank transfers pause on weekends and bank holidays. Requests submitted Friday evening resume Monday morning.

Priority Processing for Verified Users

Users who have completed KYC Level 2 (Tier 2 or Tier 3 verification) automatically receive priority placement in the processing queue. Your withdrawals and bank transfers are handled before unverified accounts — meaning faster arrival times, especially during peak periods.

KYC Level 2+

Processing times may be extended during periods of high demand, blockchain congestion, or when additional KYC verification is required. Contact support if your transaction is delayed beyond the stated window.