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KYC Verification Guide.

Why Do We Require KYC?

Know Your Customer (KYC) verification is a legal requirement for all regulated financial services. It protects you and the platform from fraud, money laundering, and identity theft. Completing KYC unlocks higher deposit limits, withdrawal privileges, and access to premium investment plans.

How to Complete KYC

01

Create & Log In

Sign up and log in to your account. Navigate to Settings → KYC Verification.

02

Personal Information

Enter your full legal name, date of birth, nationality, and residential address exactly as they appear on your ID document.

03

Upload Government ID

Upload a clear photo of your National ID, Passport, or Driver's License — both front and back where applicable. JPG, PNG, or PDF accepted.

04

Proof of Address (if required)

For higher tiers, submit a utility bill, bank statement, or government letter dated within the last 3 months showing your full name and address.

05

Selfie Verification

Take a live selfie or upload a clear photo of yourself holding your ID document. Ensure your face and ID details are clearly visible.

06

Wait for Review

Our compliance team reviews submissions within 24–48 hours. You will receive an email notification with the result.

KYC Tiers & Limits

Tier 1 — Basic

Requirements Email + Phone verified
Deposit Limit $500/day
Withdrawal Limit $200/day

Tier 2 — Verified

Requirements Government ID
Deposit Limit $10,000/day
Withdrawal Limit $5,000/day

Tier 3 — Enhanced

Requirements ID + Proof of Address + Selfie
Deposit Limit Unlimited
Withdrawal Limit $50,000/day

Tips for Faster Approval

Ensure documents are not expired.
Use high-resolution images — blurry photos are rejected automatically.
Make sure all four corners of your ID are visible in the photo.
Documents must be in color — black-and-white scans are not accepted.
Selfies must be taken in good lighting with your face clearly visible.
Address documents must show your name and address — not just a logo.

Documents Accepted

Government ID

National Identity Card (front + back)
Passport (photo page)
Driver's License (front + back)
Residence Permit

Proof of Address

Utility Bill (gas, electric, water — last 3 months)
Bank Statement (last 3 months)
Government-issued Letter or Tax Notice
Rental/Lease Agreement (signed)
~1 Hour
Typical Review Time

Most standard KYC submissions are reviewed within the first hour.

24 Hours Max
Standard Guarantee

All submissions are resolved within 24 hours — you'll receive an email.

3 Business Days
Enhanced KYC

Tier 3 Enhanced KYC with additional document review may take up to 3 days.

Common Rejection Reasons

Photo is blurry or out of focus — re-take in good lighting
Document is expired — ensure validity date is in the future
Corners of the document are cut off in the photo
Selfie face does not clearly match the ID document photo
Address document is older than 3 months
Black-and-white scan submitted — color photos only

Benefits of Full Verification

Higher Limits

Unlock unlimited deposits and up to $50,000/day withdrawal capacity.

All Investment Plans

Access all fixed-return investment plans including high-yield tiers.

Priority Support

Verified accounts receive priority handling from our compliance team.

Create Account Contact Support